Friday, March 4, 2011

Handling Tough Conversations in 3 Simple Steps

?What?s the hardest part of your job??

?Tough conversations,? he answers with a sigh.

There it is again. Over the last six years, I?ve been conducting an informal survey in Fortune 500 companies. I keep expecting managers to say their biggest challenge is something like, ?Keeping control of the budget.?

But tough conversations continue to be a serious issue. No matter your industry, or your position in an organization, engaging in important or difficult conversations is an uncomfortableRead More

From Small Business Trends

Handling Tough Conversations in 3 Simple Steps

Maria Bello Jennifer Gareis Ashlee Simpson Donna Feldman Jodi Lyn OKeefe

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